Refund Policy
Last updated: July 20, 2026
Apple In-App Purchase Refunds
Premium Membership subscriptions (Weekly, Monthly, Annual, and Lifetime) are billed by Apple through your Apple ID. Refund requests for these purchases are handled by Apple, not Awakened Insights. To request a refund:
- Visit reportaproblem.apple.com and sign in with your Apple ID.
- Select the charge, choose "Request a refund," and follow the prompts.
- Alternatively, contact Apple Support directly.
Eligibility
Apple evaluates each refund request according to its own policies. Awakened Insights cannot guarantee that Apple will approve a refund, as billing and refunds for In-App Purchases are controlled entirely by Apple.
Cancellation
Cancelling a subscription stops future renewals but does not automatically refund the current billing period. You retain Premium access through the end of the paid period. Manage or cancel from Settings > Premium Membership > Manage Subscription.
Live Services & Events
Scheduled live services and events registered through the official Awakened Insights website are governed by the terms displayed at registration on the website, not this policy, and are not processed through Apple In-App Purchase.
Contact
For questions about this Refund Policy, contact support@awakenedinsights.org. For billing or refund status, contact Apple Support.